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PRIVACY POLICY

Introduction

Privacy Policy

 

Introduction

 

We,  

Charlotte M. Raven  

c/o Block Services  

Stuttgarter Str. 106  

70736 Fellbach,  

as the operator of the online offering, are responsible for the processing of personal data of the users of the online offering. You can find our contact details in the imprint of the online offering, and the contacts for questions regarding the processing of personal data are named directly in this privacy policy.  

We take the protection of your privacy and personal data very seriously. We collect, store, and use your personal data only in accordance with the content of this privacy policy and the applicable data protection laws, especially the European General Data Protection Regulation (GDPR) and national data protection laws.  

With this privacy policy, we inform you to what extent and for what purposes personal data are processed in connection with the use of the online offering.

 

Personal Data

Personal data refers to information about an identified or identifiable natural person. This includes all information related to your identity, such as your name, email address, or postal address. Information that cannot be linked to your identity (e.g., statistical data about the number of users of the online offering) is not considered personal data.  

You can generally use our online offering without disclosing your identity or providing personal data. In this case, we only collect general information about your visit to our online offering. However, for some services offered, we may need to collect personal data from you. We will only process this data for purposes related to the use of the online offering, specifically to provide the information you requested. When collecting personal data, only the data that is strictly necessary must be provided. Additional information may be requested but is voluntary. We will indicate whether the information is mandatory or voluntary. Further details are provided in the relevant section of this privacy policy.  

No automated decision-making based on your personal data takes place in connection with the use of our online offering.

 

Processing of Personal Data

Your data is stored on specially protected servers within the European Union. These servers are protected against loss, destruction, unauthorized access, alteration, or distribution of your data by unauthorized persons through technical and organizational measures. Only a few authorized individuals have access to your data, and they are responsible for the technical, commercial, or editorial maintenance of the servers. Despite regular checks, complete protection against all risks is not possible.  

Your personal data will be transmitted over the Internet in encrypted form. We use TLS encryption (Transport Layer Security) for data transmission.

 

Disclosure of Personal Data to Third Parties

We use your personal data solely to provide the services you requested. If we engage external service providers as part of service delivery, their access to your data is also exclusively for the purpose of service delivery. We ensure compliance with data protection regulations through technical and organizational measures and also require our external service providers to adhere to these regulations.  

We do not share your data with third parties without your explicit consent, especially not for advertising purposes. Your personal data will only be shared if you have consented to the transfer of data, or if we are legally entitled or obligated to do so by legal provisions and/or court orders. This may include providing information for law enforcement, hazard prevention, or the enforcement of intellectual property rights.  

If we or our service providers transfer your personal data to countries outside the European Union, we comply with the special requirements of Articles 44 et seq. of the GDPR and also ensure that our service providers comply with these regulations. Therefore, we will only transfer your data to countries outside the European Union if the level of protection provided by the GDPR is ensured. This level of protection is primarily guaranteed by an adequacy decision of the European Commission or by appropriate safeguards under Article 46 of the GDPR.

 

Legal Basis for Data Processing

If we obtain consent for the processing of your personal data, Article 6(1)(a) of the GDPR serves as the legal basis for data processing.  

If the processing of your personal data is necessary for the performance of a contract or a quasi-contractual relationship with you, Article 6(1)(b) of the GDPR is the legal basis for data processing.  

If we process your personal data to comply with a legal obligation, Article 6(1)(c) of the GDPR is the legal basis for data processing.  

Furthermore, Article 6(1)(f) of the GDPR may serve as the legal basis if the processing of your personal data is necessary for the legitimate interests of our company or a third party, provided that your interests, fundamental rights, and freedoms do not require the protection of personal data.  

In this privacy policy, we always indicate the legal basis on which we rely for processing your personal data.

 

Data Deletion and Storage Period  

We generally delete or block your personal data as soon as the purpose for storing it no longer applies. However, storage may continue if it is required by legal regulations to which we are subject, such as legal retention and documentation obligations. In such cases, we delete or block your personal data once the applicable regulations no longer apply.

 

Use of Our Online Offering

Information About Your Computer

Every time you access our online offering, we collect the following information about your computer, regardless of your registration: the IP address of your computer, your browser's request, and the time of the request. Additionally, the status and the amount of data transferred as part of this request are recorded. We also collect product and version information about the browser and operating system of the computer. We also record the website from which access to the online offering occurred. The IP address of your computer is only stored for the duration of your use of the online offering and is then deleted or anonymized by truncation. The other data is stored for a limited period.  

We use this data to operate the online offering, in particular to identify and rectify errors, determine the utilization of the online offering, and make adjustments or improvements. Our legitimate interest in data processing according to Article 6(1)(f) of the GDPR lies in these purposes.

 

Use of Cookies

As with many websites, our online offering uses cookies. Cookies are small text files stored on your computer that save specific settings and data for exchange with our online offering via your browser. A cookie typically contains the name of the domain from which the cookie file was sent, as well as information about the age of the cookie and an alphanumeric identification code.  

Cookies allow us to recognize your computer and make presettings and preferences immediately available. The cookies we use are, as far as possible, session cookies, which are automatically deleted after the browser session ends. Occasionally, cookies with a longer storage period are used so that your preferences are considered during your next visit to our online offering.  

Most browsers are set to automatically accept cookies. However, you can disable the storage of cookies or configure your browser to notify you when cookies are sent. It is also possible to delete cookies manually through your browser settings. Please note that you may not be able to use our online offering fully if you reject or delete essential cookies.  

For non-essential cookies used in our online offering, we ask for your consent when you first access the online offering. Detailed information on third-party services that use non-essential cookies is provided below. The legal basis for the associated data processing, including potential data sharing, is your consent under Article 6(1)(a) of the GDPR. You can withdraw your consent at any time with future effect, especially by changing your selected settings.  

The legal basis for using essential cookies is our legitimate interest in properly providing our online offering under Article 6(1)(f) of the GDPR. If contracts are concluded or fulfilled through our online offering, the legal basis is also the fulfillment of the contract under Article 6(1)(b) of the GDPR.

 

Integration of Third-Party Services

We use third-party services for certain functions in our online offering. These services are primarily optional features that you must explicitly choose to use. We have contractual agreements with the respective providers to deliver or integrate their services and make efforts, within our capacity, to ensure that the third parties also transparently inform about the scope of personal data processing and comply with data protection regulations.

 

Visitor Analytics  

We use the web analytics service of Visitor Analytics GmbH, Stefan-George-Ring 19, 81929 Munich, Germany (“Visitor Analytics”), on our website. Visitor Analytics monitors traffic on our online offering and collects general information about website visitors. Statistics such as which pages users visit and when are gathered. This data helps to optimize the online offering for our users. We process information about device type, screen size/resolution, region, browser, operating system, IP address, pages visited, and other data regarding users' interaction with the online offering. This data is pseudonymized and is not intended to identify users. The tool is used based on our legitimate interest in optimizing our online offering in accordance with Article 6(1)(f) GDPR.  

For more information, visit Visitor Analytics' privacy policy at: [https://www.visitor-analytics.io/en/support/legal-privacy-certificates/standard-integration/data-processing-agreement-cookie-information/](https://www.visitor-analytics.io/en/support/legal-privacy-certificates/standard-integration/data-processing-agreement-cookie-information/).

 

Content Delivery Network (CDN) 

We use various CDN tools on our online offering. A CDN is a network of servers distributed globally that can deliver content quickly and efficiently to users, improving the loading speed of our online offering. The traffic between users and our online offering is analyzed for this purpose, and personal data may be processed in server log files by various providers. It is possible that some of these servers are located in the USA, where US security authorities may gain access to stored data. The following service providers are used:

 

 

 

 

 

 

 

 

The use of these CDN service providers is based on our legitimate interest in optimizing our online offering in accordance with Article 6(1)(f) GDPR.

 

Gstatic 

We use Gstatic, a domain by Google, to help load content faster from our CDNs. Gstatic reduces bandwidth usage, enhances network performance, and generally speeds up the loading of Google services. It is possible that data may be stored on Google servers in the USA, where US security authorities may gain access to this data. The use of this service is based on our legitimate interest in providing the best possible representation of our online offering in accordance with Article 6(1)(f) GDPR. For more information, visit Google's privacy policy: [https://policies.google.com/privacy](https://policies.google.com/privacy).

 

Wix

We use a web service from Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel ("Wix") on our website. Wix is a tool for creating and hosting websites. Various Wix domains (parastorage.com, wixapps.net, wixstatic.com) are used for analysis and optimization purposes. User behavior, visitor sources, the region of website visitors, and the number of visitors are analyzed and transmitted to Wix. Wix mainly uses cookies that are necessary for displaying the website (essential cookies). Data is stored on Wix servers in Israel. Israel has been certified by the European Commission as having an adequate level of data protection. In addition to Tel Aviv, the company also has offices in the USA. It is possible that servers in the USA may be used and that US security authorities could access the data stored on these servers. The integration of Wix in hosting our online offering is based on our legitimate interest in optimizing our online offering in accordance with Article 6(1)(f) GDPR. If cookies are used for analyzing user behavior, the legal basis is your consent in accordance with Article 6(1)(a) GDPR.  

For more information, visit Wix’s privacy policy at: [https://de.wix.com/about/privacy](https://de.wix.com/about/privacy).

 

NewRelic

We use the software NewRelic for statistical analysis of our online offering. NewRelic is a web analytics service provided by New Relic Inc., 188 Spear Street, Suite 1200, San Francisco, CA 94105, USA (hereinafter "NewRelic"). Through the plugin, NewRelic receives information that a user has accessed our online offering. Additionally, NewRelic collects system data on the add-ons, browsers, hardware, software, and usage times employed, referred to as application data, for which cookies are set in your browser. If you are logged into NewRelic, NewRelic can associate your visit with your account. Even if you are not a member of NewRelic, NewRelic may still be able to obtain and store your IP address. It is possible that the corresponding data may also be stored on servers in the USA, where security authorities may access the data.  

You can prevent data processing by NewRelic by adjusting your browser's privacy settings. The data collected by NewRelic is stored in a database for usage analysis purposes. NewRelic will use the stored information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website and internet usage. Further information on data processing by NewRelic and the related privacy measures can be found on the NewRelic website at the link: [NewRelic Privacy Policy](https://newrelic.com/termsandconditions/privacy).  

The legal basis for data processing is your consent in accordance with Art. 6(1)(a) GDPR.

 

StatCounter

We use the web analytics service "StatCounter" by StatCounter Guinness Enterprise Centre, Taylor's Lane, Dublin 8, Ireland, for our online offering. The service analyzes the behavior of visitors to our online offering for analysis purposes, compiling reports on website activity, which helps us optimize our online offering for users. Data is transmitted to StatCounter in this process.  

For more information, refer to StatCounter’s privacy policy at: [https://statcounter.com/about/legal/](https://statcounter.com/about/legal/).  

The legal basis for data processing is your consent in accordance with Art. 6(1)(a) GDPR.

 

Typeform

We use a quiz and survey tool by Typeform, S.L., c/ Pallars 108, 08018 Barcelona, Spain ("Typeform") on our website. When visitors of our online offering fill out the quiz or survey, the data entered is stored and processed by Typeform. This includes the user’s IP address, information about the time and duration of usage, and the data entered in the forms, which is transmitted to Typeform servers.  

Further details can be found in Typeform’s privacy policy at: [https://admin.typeform.com/to/dwk6gt/?typeform-source=www.typeform.com](https://admin.typeform.com/to/dwk6gt/?typeform-source=www.typeform.com).  

The legal basis for data processing is your consent in accordance with Art. 6(1)(a) GDPR.

 

Use of Google Fonts

We use Google Fonts as external fonts for our online offering. Google Fonts are provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") and are made freely available by Google. The integration of these Google Fonts takes place through a server call, usually to a Google server. This transmits to the server which of our web pages you have visited. The IP address of the browser of the visitor’s device is also stored by Google. It is possible that data may be transmitted to the USA in this context, where US security authorities may have access to the data. For more information on Google’s data processing, refer to Google's privacy policy:  

[Google Fonts](https://www.google.com/fonts#AboutPlace:about)  

[Google Privacy Policy](https://www.google.com/policies/privacy/)  

The legal basis for the integration of Google Fonts is Art. 6(1)(f) GDPR, with our legitimate interest being the optimization of our online offering.

 

Google reCAPTCHA

To secure our forms against misuse, including spam, we use the reCAPTCHA service provided by Google for our online offering. This service analyzes whether a manual input by a user is occurring and is intended to filter out automated access, such as by scripts or bots. To use this service, the transmission of the user's IP address and other data required by Google for reCAPTCHA (device information, user behavior, and cookie content) to Google is necessary. The legal basis for this data transmission is our legitimate interest pursuant to Art. 6(1)(f) GDPR, which relates to the protection of our online offering against misuse and the overall security of the online offering.  

For further information on Google’s privacy practices, including reCAPTCHA, visit: [https://policies.google.com/privacy?hl=de](https://policies.google.com/privacy?hl=de).

 

Use of Mailchimp for Email Marketing

 

We use Mailchimp, a third-party email marketing platform, to manage our mailing lists and distribute newsletters. By subscribing to our newsletter or providing your email address through forms on our website, you agree that your data will be transferred to Mailchimp for processing in accordance with their [Privacy Policy](https://mailchimp.com/legal/privacy/).

 

Data Collected

When you sign up for our email communications, we collect personal data, including:

- Email address

- First Name 

- Any additional preferences(optional)

 

This information is used solely for the purposes of sending newsletters, promotional offers, product updates, and other relevant content.

 

Purpose of Data Processing

We use Mailchimp to:

- Send you newsletters and promotional content that you have consented to receive.

- Track email engagement (such as opens and clicks) to improve the content we provide.

- Ensure compliance with legal requirements, such as providing an easy opt-out mechanism via an unsubscribe link in every email.

 

Data Privacy and Security

Mailchimp operates in compliance with international data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA). Your data is stored securely and is not shared with third parties outside of Mailchimp's processing needs.

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Mailchimp's Business Information:

- Company Name: The Rocket Science Group LLC

- Address: 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA

- Website: https://mailchimp.com](https://mailchimp.com

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We guarantee that:

- Your email address will only be used for the purposes you have consented to.

- You can unsubscribe or modify your preferences at any time via the link provided in our emails.

- Your data is protected through encryption and secure processing methods.

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Use of BookFunnel for Digital Book Distribution

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We use BookFunnel to manage the secure delivery of digital content, including eBooks and exclusive downloads. By downloading digital products via our website, you agree to have your personal data processed by BookFunnel in accordance with their [Privacy Policy](https://bookfunnel.com/privacy/).

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Data Collected

When you request a digital product from us via BookFunnel, we collect:

- Email address

- Name (if provided)

- Device information (to ensure correct file compatibility)

- Preferred file format (e.g., PDF, Mobi, ePub)

This data is used exclusively to deliver the digital content you have requested and to provide technical support if necessary.

Purpose of Data Processing

We use BookFunnel for the following reasons:

- To deliver digital products (eBooks, bonuses, etc.) directly to your device.

- To ensure a smooth download experience by providing the appropriate file format.

- To offer support in case you encounter any issues while downloading or accessing the files.

Data Privacy and Security

BookFunnel adheres to the GDPR and other international data privacy standards. Your information is used solely for the purpose of delivering the digital product you’ve requested and is stored securely. BookFunnel does not share your data with third parties for marketing purposes.

BookFunnel's Business Information

- Company Name: BookFunnel, LLC

- Address: 3005 S Lamar Blvd Ste D109 #163, Austin, TX 78704 USA

- Website: https://bookfunnel.com](https://bookfunnel.com)

We ensure that:

- Your data will only be used for the delivery of digital products you requested.

- Your information is processed securely and is not shared for any purposes beyond what is necessary for delivery.

- You can opt-out of future communications or modify your preferences at any time.

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Share Buttons 

Our online offering includes buttons for sharing content on social networks. These buttons are integrated in such a way that a connection to the servers of the respective provider is only established once you click the corresponding share button. In this process, data may be stored on servers of the providers in the USA, where it cannot be excluded that US security authorities may gain access to this data. We have no influence over the further data processing by the providers of the social networks.  

Further information on privacy practices of these providers can be found here:  

- Twitter: [https://twitter.com/privacy?lang=de](https://twitter.com/privacy?lang=de)  

- Facebook: [http://www.facebook.com/policy.php](http://www.facebook.com/policy.php)  

- LinkedIn: [https://www.linkedin.com/legal/privacy-policy](https://www.linkedin.com/legal/privacy-policy)  

The legal basis for data processing is your consent in accordance with Art. 6(1)(a) GDPR.

 

Communication with Us

You can contact us in various ways, including through the contact form on our website. Additionally, we are happy to keep you regularly informed via our newsletter sent by email.

 

Contact Form 

If you wish to use the contact form on our online offering, we will collect the personal data you provide in the contact form, particularly your email address. We will also store the IP address, date, and time of the request. We process the data transmitted through the contact form exclusively for the purpose of responding to your inquiry or request.  

You can choose which information you wish to share with us through the contact form. The legal basis for processing your data is your consent according to Art. 6(1)(a) GDPR.  

After we handle your request, the data will be stored for any potential follow-up questions. You can request the deletion of your data at any time; otherwise, we will delete the data after the matter is fully resolved, with legal retention obligations remaining unaffected.

 

Your Rights and Contact

We place great importance on explaining the processing of your personal data as transparently as possible and informing you about your rights. If you would like more information or wish to exercise your rights, you can contact us at any time so that we can address your concern.

 

Data Subject Rights

Regarding the processing of your personal data, you have extensive rights. You first have a comprehensive right to information, and, if applicable, you may request the correction and/or deletion or restriction of your personal data. You may also request a limitation of processing and have the right to object. Concerning the personal data you have provided to us, you also have the right to data portability.  

If you wish to exercise any of your rights or receive more information about them, please contact our customer service.

 

Withdrawal of Consent and Objection

You may withdraw any consent you have given at any time with effect for the future. The legality of the processing carried out based on the consent until the withdrawal remains unaffected by the withdrawal. Please contact our customer service if you wish to withdraw your consent.  

If your personal data is processed based on a different legal ground than consent, you may object to this data processing. Your objection will prompt a review and, if applicable, termination of data processing. You will be informed of the outcome of the review, and if the data processing continues, we will provide you with more information on why the processing is lawful.

 

Complaints 

If you believe that the processing of your personal data by us is not in compliance with this privacy policy or applicable data protection laws, you have the right to lodge a complaint with the supervisory authority. You may also contact us directly as the responsible entity. We will review the matter and inform you of the outcome of our review.

 

Further Information and Changes

 

Links to Other Websites

Our online offering may contain links to other websites. These links are generally marked as such. We have no control over whether the applicable data protection regulations are complied with on the linked websites. Therefore, we recommend that you also review the respective privacy policies on other websites.

 

Changes to this Privacy Policy

The date of this privacy policy is indicated at the bottom. We reserve the right to change this privacy policy at any time with effect for the future. Changes may occur, particularly in the event of technical adjustments to our online offering or changes in data protection regulations. The current version of the privacy policy is always available directly through the online offering. We recommend that you regularly check for updates to this privacy policy.  

Effective Date of this Privacy Policy: August 2022

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